Shipping policy

 

                     SHIPPING/DELIVERY 

THE ORDER IS  SHIPPED TO THE ADDRESS PROVIDED BY THE CUSTOMER, THE CHOSEN COURIED COMPANY THAT WE WORK WITH, USPS, UPS, FEDEX, DHL INITIAL THE SHIPPING DEPOSIT. 

WHEN YOU PLACING YOUR ORDER THE SYSTEM WILL CHARGE AN INTIAL $35 DEPOSIT FOR SHIPPING. THIS AMOUNT DOES NOT REPRESENT THE FINAL SHIPPING COST, WHICH WILL DEPEND ON THE TOTAL WEIGHT OF THE BOX AMD THE NUMBER OF THE ITEMS. 

ONCE THE ORDER IS PREPARED, WE WILL CONTACT YOU TO INFORM YOU IF THERE IS ANY ADDITIONAL AMOUNT TO BE PAY BEFORE SHIPPING. 

A TRACKING NUMBER WILL BE PROVIDED ONCE THE PACKAGE IS HANDED TO THE CARRIER .

THE TRANSIT TIME DEPENDS ON LOCATION AND SELECTED SHIPPING SERVICE..

 

 

                    LOCAL DELIVERY SERVICE 

WE OFFER  AN ADDITIONAL DELIVERY SERVICE  WITH A COMPANY DRIVER,  WHICH IS AVAILABLE FOR LOCAL DELIVERIES. 

THIS SERVICE HAS A $25 USD FEE, INCLUDES DELIVERY TO YOUR ADDRESS L, P.O.B, OR COURIER COMPANY. 

 

                           PROCESSING

SHIPPING TIME : 1 TO 4 BUSINESS DAYS AFTER PAYMENT CONFIRMATION. 

 

               PACKAGING MATERIALS. 

TO PROTECT THE FRAGRANCE DURING TRANSIT, WE USE DOUBLE-WALL CCORUGATED BOX, INTERNAL CCORUGATED DIVIDERS, DOUBLE-LAYER BUBBLE WRAP, KRAFT PAPER, ECO-FRIENDLY PEANUTS OR AIR PELLOWS, HIGH-STRENGTHEN ADHESIVE TAPE, WARNING LABELS FRAGILE, GLASS, & SIDE UP. 

 

                 LIMITATION OF LIABILITY 

ONCE YOUR ORDER HAS BEEN HANDED TO THE COURIER COMPANY, WE'RE NOT RESPONSIBLE FOR PACKAGE LOSS, DELAYS OR ANY OTHER DAMAGE DURING THE TRANSIT TI THE DESTINATION.

HOWEVER, WE'RE ALWAYS WILLING TO ASSIST YOU WITH YOUR CLAIM PROCESS, WITH THE CORRESPONDING COURIER COMPANY BY PROVIDING THE NECESSARY DOCUMENTATION AND SUPPORT.

ONCE YOUR ORDER HAS HANDED TO THE COURIER COMPANY THE CUSTOMER ASSUMES THE RISK INHERENT IN SHIPPING FRAGILE ITEMS & UNDERSTANDS THAT THE PERFUME MAY BREAKS IN TRANSIT. 

          

                      INSPECTION & CLAIM 

INSPECT THE PACKAGE UPON DELIVERY, IF EXTERNAL DAMAGE IS VISIBLE, TAKE PHOTOS BEFORE OPENING, GIR INTERNAL DAMAGE OR BREAKAGE CALL US RIGHT AWAY & TAKE PHOTOS OF THE CONTENTS & PACKAGING.                                                     FILE YOUR CLAIM WITH THE COURIER COMPANY WITHIN 24 HOURS OF THE DELIVERY. SEND US A COPY OF THE CLAIM & PHOTO EVIDENCE; WE WILL SUPPORT YOU WITH THE NECESSARY DOCUMENTATION.